The Mt Hawthorn Hub Way - D2

Purpose & how to use: A real-world example of a Town Team's "ways of working" document, written by the Mount Hawthorn Hub. Use it as a reference or template when writing your own team's culture and procedures document.
Who it's for: Town Team committees writing their own procedures or culture document, especially those wanting a tested example to adapt.
Key points: The document sets out the Hub's core values — integrity, respect, responsibility, sustainability, teamwork, community connection and fun — and then describes how the executive committee and sub-committees work together. It covers meeting protocols, the AGM, conflict resolution, media policy, marketing approval and brand identity, all framed around the idea that members are ambassadors for the team in everything they do.